#OnlineShopping-委员会和消费者保护当局敦促贸易商使信息政策与欧盟法律保持一致

The European Commission is publishing the results of an EU-wide screening (“sweep”) of nearly 500 e-shops selling clothing and footwear, furniture and household items, and electric appliances.欧盟委员会正在发布在欧盟范围内对将近27家销售服装和鞋类，家具和日用品以及电器的电子商店进行筛查（“扫描”）的结果。 This sweep was carried out by consumer protection authorities of 2 countries under the coordination of the Commission.这项调查是由3个国家的消费者保护当局在委员会的协调下进行的。 The findings reveal that two-thirds of the screened websites do not comply with basic EU consumer rights.调查结果表明，三分之二的受筛选网站不符合欧盟的基本消费者权益。 Didier Reynders, Commissioner for Justice, said: "It is not acceptable that European consumers are not being properly informed of their rights relating to online deliveries in 14 out of XNUMX web shops. The EU rights, such as the right to return goods within XNUMX days, boost consumers' online trust. They should not be buried in small print."司法专员迪迪埃·雷因德斯（Didier Reynders）表示：“欧洲消费者没有得到适当的有关其在XNUMX个网上商店中的XNUMX个网上商店中进行在线交付的权利的通知是令人无法接受的。欧盟的权利，例如XNUMX天内退货的权利天，提高了消费者的在线信任度。不应将其埋藏在小字体中。 欧盟消费者权益指令 确保在进行网上购物时，每个消费者都有权获得有关交货安排，提货权和产品出现故障时的法律保证的清晰，正确和可理解的信息。 在以下位置找到扫描结果的摘要： 新闻稿。 查找有关的更多信息 扫–网站检查.

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